Printer Repairs in Wales

We service, repair and fix copiers, office desktop and thermal label barcode printers throughout Wales.

If you are in Wales and are looking for a local printer engineer, we can help.

Our team of printer engineers cover Wales, and can repair the all the major printer technologies including laser printers (copiers / office), thermal (for printing barcodes and labels), wide format (A0 plotters), and line matrix (continuous form, or tractor-fed).

Our engineers have been repairing printers since the 1990s and so are very experienced. We support all the printers made by the major manufacturers. We guarantee that our customers will get the very best service and support which is why we provide a 30 day warranty on our repairs. We also do not mind whether you have been using original or compatible supplies.

If you need your printer repaired, simply give us a call to talk to an experienced engineer about your problem. We can give you advice and support. Simply fill out the form opposite, or give us a call on 01259 743424.

Reasons to choose Central Peripherals

  • History: With over 40 years experience, our company has been repairing printers for decades.

  • Expert local Engineers: Our Welsh engineers have been fixing printers since the 1990s.

  • Onsite Repairs: We provide onsite repairs for printers throughout Wales.

  • Versatile Knowledge: Our printer engineers are capable of repairing any type of printer, regardless of the printing technology involved.

  • Multi-brand Support: We support printers made all the major printer manufacturers.

  • Rapid Response Times: Same day or next business day callouts.

  • Manufacturer-Trained Engineers: Our engineers have been trained and are accredited by the major printer manufacturers.

  • Cost effective solutions: We supply affordable replacement parts, spares, consumables, and supplies through our direct purchasing agreements with the printer manufacturers.

  • Nationwide Service: Onsite service available throughout Wales for multi-site organisations.

  • Affordable Repairs: Our services save you the expense and hassle of buying new equipment.

  • No Subcontractors: All services are preformed by our in-house team, ensuring consistent quality and a fast response.

  • Refurbished Printer Options: In cases of costly repairs, we can provide refurbished or nearly new printers.

  • 30 Day Warranty on Repairs: We provide a 30 day warranty on all our service repairs.

Welsh local printer engineer repairing a printer that has recently been serviced and he looks like he is fixing it. .

Contact us about your problem

Types of printers our Welsh engineers can support.

  • A lady in Wales using a printer that our engineers will be able service, fix and repair.

    Photocopiers

    Photocopiers are indispensable tools for business, schools, charities and organisations throughout Wales. When they fail, it causes frustration and disruption.

    Central Peripherals offers a solution to your problems. With our expertise in printer repairs, we will ensure that our engineers will quickly get you up and running in the event of a problem.

    If you have a fault how then give us a call on 01259 743424 to speak to a trained engineer, or take advantage of one of our managed print contracts for ongoing support and service.

  • A Welsh user operating a thermal barcode label printer that our engineers are able to provide maintenance contracts and support, support, repair and fix.

    Thermal Barcode Label Printers

    In Wales, thermal barcode label printers are essential for businesses across various industries, facilitating efficient inventory management, shipping, and product labelling.

    When these printers fail, the consequences can be significant, ranging from delays in shipments or missed consignments to potential chargebacks.

    Our skilled printer engineers specialise in repairing thermal barcode label printers, providing timely repairs and maintenance to minimize downtime.

    To speak to us about a fault call 01259 743424 or to find out more about our fully inclusive parts and labour maintenance contracts.

  • Welsh customers use Line Matrix printers often manufactured by companies like Printronix or OKI that can be serviced, fixed and repaired by our local Welsh printer engineers.

    Matrix Printers

    Line matrix printers are essential for those Welsh businesses that require continuous and high-volume printing, such as warehouses, distribution centres, and manufacturing plants.

    When these printers fail, it disrupts critical operations, leading to delays and productivity losses.

    Our skilled printer engineers specialize in these printers, providing prompt repairs at your premises in Wales.

  • Welsh man who is looking for a local printer engineer come service, repair and fix his wide format printer.

    Wide Format Printers

    Wide format printers are indispensable to organisations in Wales for their ability to produce large-scale prints essential for architectural drawings, banners, posters, and signage.

    When these printers fail, it disrupts crucial projects, causing frustration and missed deadlines. Central Peripherals offers a dependable solution as our experts are on-hand and waiting to remedy any faults.

    For more information contact us on 01259 743424 or use the contact button below to send us an e-mail.

  • Office A4 / A3 Laser Printers

    A4/A3 office laser printers are vital to Welsh organisations for their versatility, handling everyday printing tasks such as documents, reports, presentations, and graphics with precision and speed.

    When these printers fail, it disrupts workflow, causing frustration and delays in meeting deadlines. Central Peripherals offers a reliable solution. Our skilled printer engineers specialize in fixing these printers, providing prompt repairs.

    If you have a problem with your printer then fill out the contact form above, e-mail us from the link below or give us a call on 01259 743424.

  • Welsh organisation use print engines in Wales that our local printer engineers are able to repair, service and fix.

    Print Engines for Production Lines

    Print engines are essential for production lines in Wales, facilitating efficient and accurate printing of labels, tags, and packaging materials. They ensure product traceability, compliance, and brand consistency.

    When print engines fail, it disrupts production schedules, leading to downtime and real financial losses.

    As we understand these printers and your requirements we provide a range of services designed to support and keep these machines running.

    Give us a call on 01259 743424 or use the contact us button below to arrange a call back from our technical Auto ID department to learn more.

Our Range of Services for Welsh Organisations

We provide many repair and support services to customers based in Wales tailored to what type of printers they are using. If your printer is not working and you do not have one of our maintenance contracts, then our Adhoc callout service will be what you will need. Depending on their size, some printers are able to be uplifted and fixed in our repair centre. Additionally, we provide specialist support services such as Managed Print contracts for photocopiers and office laser printers, as well as advance exchange for matrix and thermal barcode label printers.

To find out which service is best for you, please give us a call on 01259 743424.

Copiers

Adhoc Callouts

Maintenance Contracts

Label / Barcode

Matrix

Office

Wide Format

Print Engine

Managed Print Contracts

Service for Supplies

Return to Base

Toners and Supplies

Ribbons and Labels

Advance Exchange

Welsh customers use Canon who manufacturer the type of photocopiers that our local engineers who cover are able to fix, service and repair.
Welsh customer use Intermec who manufacturer printers that our label barcode printer engineers can repair, service and fix.
Welsh customers use HP who manufacturer the type of photocopiers that our local engineers who cover Reading are able to fix, service and repair.
Our Welsh customers use Printronix manufacturer printers that our label barcode printer engineers can repair, service and fix.

Brands Supported by Our Welsh Printer Engineers

Welsh customers buy Xerox who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Welsh customers purchase Brother photocopiers which can be repaired, fixed and serviced by our local printer engineers who cover England..
Welsh customers purchase Honeywell who manufacturer printers that our label barcode printer engineers can repair, service and fix.
Welsh customer use Ricoh who manufacturer the type of photocopiers that our local engineers in Reading are able to fix, service and repair.
Our Welsh customers use Toshiba who manufacturer the type of photocopiers that our local engineers in Reading are able to fix, service and repair.
Welsh in Scotland use Godex who need our printer engineers to sell, service, fix and repair their barcode label printers.
Welsh customers use Konica Minolta who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Welsh customers use Samsung who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Welsh manufacturer printers that our label barcode printer engineers can repair, service and fix in Reading.
Our Welsh customers use Epson who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Welsh customers use Develop who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Welsh customers use Sharp who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Welsh customers use Lexmark who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Welsh customers use Sato who manufacturer printers that our label barcode printer engineers can repair, service and fix.
Welsh companies use Datamax who manufacturer printers that our label barcode printer engineers can repair, service and fix in Reading.
Our Welsh customers use Kyocera who manufacturer the type of photocopiers that our local engineers who cover Scotland who cover England are able to fix, service and repair.
Welsh manufacturer printers that our label barcode printer engineers can repair, service and fix in Reading.
Customers in Wales use printers made by Zebra which we can not only sell but that our local printer engineers can also service, fix and repair.
Our Welsh customers use Oki who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Welsh in Scotland use TSC who  manufacturer printers that our label barcode printer engineers can repair, service and fix.
Welsh customers use Microplex who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.

How our Photocopier Repair Service Works

If you’re experiencing issues with your printer or photocopier, here is an overview of how our service operates and what you can expect.

Step 1 - Initial Consultation

If you are experiencing issues with your printer, please fill out the form above or give us a call on 01259 743424 .  We will then put you in touch with a printer expert who will diagnose your problem. 

We believe that speaking directly with you allows us to gain a better understanding of your issues. This conversation may also help identify any underlying faults, thereby improving the chances of achieving a first-time fix.

We quote our Welsh customers before fitting any parts.
A lady in Wales using a photocopier that has been repaired, serviced and fixed and fixed by one of our English photocopier engineers.
Before having one of our Welsh printer engineer attend to your printer we would like to speak to you to find out what your problems and issues are.

Step 2 - Transparent Quote

Following on from the initial consultation we will provide you with a quote for the callout and any parts that we think we be needed. Copier and printer parts can be very expensive, but thanks to our direct purchasing relationships, we can pass our savings on to you.

Step 3 - Arranging the Visit

Once you decide to proceed, we’ll log the call and provide you with a unique reference number. If parts are required, they will be sent to you in advance. Our schedulers will look at the other calls that have been logged and then allocate for one of our local engineers who cover Wales to attend at a time and date that suits you.

Our schedulers in our head office in Dollar will organise for one of our photocopier engineers to service, fix and repair your printer in Wales.

Step 4 - Following on from the visit

If all goes to plan, you will have a fully functioning printer once the engineer has completed their work. However, there may be occasions when additional parts are needed. Unfortunately, we can never guarantee that your printer will be fixed after the first first. In such instances, we will provide you with a written quote detailing the necessary part and services. Our Welsh printer engineers will never replace a part on your printer without your explicit consent.

Occasionally, a fault is so severe that the repair is classified as “beyond economic repair”. In such cases, if our local printer engineer believes that a repair is not feasible, we can offer you quote for a replacement machine. Thanks to our relationships with many leading manufacturers, we can provide access to special deals, promotions, and discounts. Alternatively you may benefit from one of our refurbished nearly-new printers. Either way we can support your new printer on one of competitive managed print contracts.

Manufacturers that our local printer engineers support

As a multi-brand organisation, our local engineers are trained to repair printers manufactured and sold throughout Wales which include Brother, Canon, Citizen, Datamax, Develop, Epson, Godex, HP, Honeywell, Intermec, Lexmark, Konica Minolta, Kyocera, Microplex, Oki, Printronix, Ricoh, Samsung, Sato, Sharp, Tec, Toshiba, TSC, Xerox and Zebra.

Trained according to the ‘CP Method’, our engineers thoroughly understand the principles of laser photocopier technology. Our intensive training ensures that, because they understand the technology, they can repair the photocopier irrespective of the manufacturer. For instance, not many people are aware that Olivetti use print engines manufactured by Konica Minolta.

If your printer’s brand is not on our list, we strongly encourage you contacting our technical team. Given their comprehensive training and the commonality of printer components, there’s a high chance our printer engineers can resolve your issue.

Typical problems affecting printers in Wales are:

Here is a list of typical problems that our engineers who cover Wales encounter and are trained to resolve:

  • Paper jams.

  • Poor print quality

  • Wrinkled paper

  • Toner issues

  • Marks/Streaks/Lines on paper

  • Lines through barcodes

  • Control panel errors

  • Error codes

  • Connectivity / network issues.

  • Ribbon wrinkle

  • Drum/Develop/Toner/Image Unit problems

  • Media Jams - Paper or label jams inside the printer

  • Misfeeds and multi-feeding

  • Damage / Cut platens

  • Scan to folder/e-mail

  • Print head failure

  • No power

  • Strange/Grinding noises

  • Software such as BarTender / Nice Label

  • Whirring

  • Overheating

  • Alignment issues / skewed prints / coming out at a funny angle

  • Broken paper trays

  • Feed rollers missing

  • Scanner problems

  • Software and firmware issues

  • Memory issues

  • Output tray issues

  • Duplexing problems

  • Environmental conditions - contamination from dust, cold, temperature extremes

  • Colour reproduction problems

  • Power supply problems

  • Accidental Damage

  • Power surges

  • Unexpected failures

  • Unresponsive buttons